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Zapisano: fast, easy, and secure
Our team will transcribe your text in a format that's easy to read—without filler words and slips of the tongue. You can publish the resulting transcript, translate it into another language, or turn it into an article.
Read more about working with us.
Read more about working with us.
Convenient user portalUpload audio and video files, pay for your orders, and store all your transcripts in one place.
The web app works in all browsers and is optimized for mobile devices.
Quick, transparent price calculationFind the cost of your transcription with our online calculator. After confirming the price of your job, all that's left is to pay for your order by whatever means you prefer.
Information securityYour data will be processed through a system we developed ourselves, using 2048-bit RSA encryption. We'll also sign a non-disclosure agreement.
We work with legal entitiesWe'll conclude a contract, prepare invoices and records, and send you tax receipts. Your accountant will be happy. Monthly billing is also available.
Free sample transcriptionIf you'd like to see the quality of our work for yourself first, create an order and mention in the comments that you want a sample transcription. We'll provide a free transcription for three minutes of a 10-minute or longer audio file.
Express transcriptionIf you select Express service, we can transcribe up to four hours of audio the same day we receive your order, including during weekends.
We meet deadlinesWe don't deliver work late. If it should ever happen, your order is on us.
Online payments with no commissionsYou can pay for your orders by debit or credit card, as well as through Yandex.Money, QIWI, and PayPal. We also accept bank transfers from organizations.
Your transaction history will be saved in your user portal.
What do the transcripts look like?
Our texts are easy to work with: speaker identification with names and time-coding are included in the prices of all our services.
We're sticklers for spelling and punctuation, we have a terminology database for internal use, and we guarantee 99% transcription accuracy for standard-quality recordings.
Example of a transcribed audio recording.
Click the image to enlarge it.
Our clients trust us
Among our clients are PR services, media organizations, educational institutions, event organizers, film studios, legal firms, call centers, and private individuals — journalists, lawyers, professors, and many more.
Since 2012, we've been training specialists, maintaining our own terminology database, and honing our internal working guidelines. This enables us to produce high-quality transcriptions involving any topic or field.
Since 2012, we've been training specialists, maintaining our own terminology database, and honing our internal working guidelines. This enables us to produce high-quality transcriptions involving any topic or field.
We transform conferences, seminars, interviews, court hearings, dissertation defenses, focus groups, and radio/television broadcasts. It's painstaking, yet interesting work. We do it well, and we love doing it.
Areas we're particularly skilled in include preparing continuity and dialogue lists for films and clips, transcriptions for courts, and analyses of call center and sales department efficacy.
Areas we're particularly skilled in include preparing continuity and dialogue lists for films and clips, transcriptions for courts, and analyses of call center and sales department efficacy.
A typical transcription use case: bound transcripts with title page for submission to a court.
More about transcriptions for courts (in Russian)
More about transcriptions for courts (in Russian)
What people say about us
I was really pleased with their casual approach to business, the speaker identification in the transcriptions (even for incidental speakers), and the accurate English terminology pertaining to energy insurance and reinsurance, which is a rather specialized field.
Artyom Saltanov
Chief Editor at information and analysis portal Energorisk.ru
For the first time, we decided to turn to a professional audio transcription agency to have lectures from our institute transcribed. The work was ready on time and of high quality. There were no spelling or grammar errors in the transcription, and uncommon terms and names were highlighted, which made it easy to find them and make any necessary changes. I really enjoyed working with Zapisano. We'll be back!
Yulia Mazo
Executive Director at the Institute of Traditional Healing Systems
I have only positive things to say about the service: the transcription quality is great, even for orders with short turnaround times. It's nice to have time codes in the text that match times in the recordings. I especially want to mention their level of professionalism in dealing with customers: their friendliness, individualized approach, and accuracy in their work.
Marina Lushechkina
More about working with us
Frequently asked questions
What happens after I upload a file to be transcribed?
Our specialists will take a look at your files and confirm the final deadline and price for your order. Until confirmed, your order's status will be listed as "Pending confirmation".
You'll receive a notification by email when the final price has been calculated. Then, you can pay for your order.
As soon as you pay, your order will be automatically released to our team, and its status in your user portal will change to "In progress". Once ready, your transcripts will be uploaded to your user portal. As always, you'll receive an email notification when this happens.
You'll receive a notification by email when the final price has been calculated. Then, you can pay for your order.
As soon as you pay, your order will be automatically released to our team, and its status in your user portal will change to "In progress". Once ready, your transcripts will be uploaded to your user portal. As always, you'll receive an email notification when this happens.
How much does it cost to have an audio recording transcribed?
The rate depends on the contents of the recording and how soon you need the transcription. Calculate the cost of your transcription with our online calculator. To use the calculator, input the recording length in minutes into the appropriate field. Then, choose a service.
For full descriptions of our transparent service pricing, see this page.
For full descriptions of our transparent service pricing, see this page.
How do I pay for my order?
In the email containing the final price for your order, you'll find a link to the payment menu in your user portal (click the "Release order" button). You can also navigate to the payment page by clicking the "Pay now" button for the corresponding order in your user portal. In the payment menu, you can choose whichever payment method is most convenient:
For individuals
We accept debit and credit card payments online with no processing fees, as well as payments made through Yandex.Money, QIWI, and PayPal.
For organizations
We accept bank transfers at no additional cost. To prepare an invoice, we'll need your organization's details — add them from your user portal after choosing "Bank transfer" from the payment menu.
For individuals
We accept debit and credit card payments online with no processing fees, as well as payments made through Yandex.Money, QIWI, and PayPal.
For organizations
We accept bank transfers at no additional cost. To prepare an invoice, we'll need your organization's details — add them from your user portal after choosing "Bank transfer" from the payment menu.
How do I pay if I'm not in Russia?
For overseas customers, the payment methods below are provided:
1. Via PayPal.
The method is available in the payment menu in your account. Upon choosing it, you will be redirected to the PayPal payment page.
2. By a bank wire in USD or EUR to the settlement account in Armenia.
Please inform our managers that you want to pay from the account of a foreign organization. We will prepare an invoice in USD or EUR on behalf of a company registered in the Republic of Armenia.
1. Via PayPal.
The method is available in the payment menu in your account. Upon choosing it, you will be redirected to the PayPal payment page.
2. By a bank wire in USD or EUR to the settlement account in Armenia.
Please inform our managers that you want to pay from the account of a foreign organization. We will prepare an invoice in USD or EUR on behalf of a company registered in the Republic of Armenia.
We're an organization; can we get a contract?
Yes. We're registered as a sole proprietorship under the simplified tax and patent tax systems. We'll conclude a contract, prepare invoices, and provide official records — your accountants and lawyers will be happy.
We offer flexible terms for our working relationships, with payment either in advance or after invoicing. Give us a call and we'll be happy to discuss our terms.
We offer flexible terms for our working relationships, with payment either in advance or after invoicing. Give us a call and we'll be happy to discuss our terms.
This will be my first time working with you. How can I be sure of the quality?
We invite you to read the reviews posted on our Facebook page and on our site. You can also request a free sample transcription of three minutes of audio. We're happy to show you what we're capable of.
To request a free transcription: upload the full file you intend to have transcribed. Then, wait to receive the email with the calculated price and turnaround time. If you're happy with these terms, reply with your request for a sample transcription: we'll transcribe an arbitrary three-minute segment of the file you sent for free.
Note: sample transcriptions are only available for orders with lengths of 15 minutes or more.
To request a free transcription: upload the full file you intend to have transcribed. Then, wait to receive the email with the calculated price and turnaround time. If you're happy with these terms, reply with your request for a sample transcription: we'll transcribe an arbitrary three-minute segment of the file you sent for free.
Note: sample transcriptions are only available for orders with lengths of 15 minutes or more.
How can I be sure that my recording or transcript won't be sent to a third party?
We take the security of our customers' data seriously, and we take technical and procedural measures to ensure that data is stored and processed reliably. The provisions of our User Agreement govern how we store and process the personal and confidential information we receive, as well as the results of their processing. For your peace of mind, we can also sign a non-disclosure agreement — just ask.
As far as our working procedures are concerned, your files will only be available to the Zapisano team members directly performing the work for your project. Access to the source audio and video files in your user portal is only available by logging in to your account. Please be sure to use a strong password for Zapisano. Choose a password that you don't use on any other service.
For the purpose of protecting against unauthorized access to our customers' data, we regularly conduct security audits of our web application and update our systems as necessary.
As far as our working procedures are concerned, your files will only be available to the Zapisano team members directly performing the work for your project. Access to the source audio and video files in your user portal is only available by logging in to your account. Please be sure to use a strong password for Zapisano. Choose a password that you don't use on any other service.
For the purpose of protecting against unauthorized access to our customers' data, we regularly conduct security audits of our web application and update our systems as necessary.
I have a noisy recording where it's almost impossible to hear anything. Can you repair it?
Unfortunately, if the speech in your recording is unintelligible due to rustling noises, background music, clanging plates, or nearby conversations, we will not be able to transcribe it. Experience shows that the contents of these files cannot be repaired or restored; however, you can try using a specialized service for this purpose.
For court, I need a signed and sealed transcript from your organization. Can you do that?
Yes. We prepare bound hard copies of transcripts for courts with a signature and the organization's seal. This is an additional service: it costs 2,000 rubles and includes delivery by courier in Moscow (within the Moscow Ring Road) or throughout Russia by express post. You can read more about transcriptions for court here. If you've already received an electronic transcript, submit a request to have it copied and certified here.
I still have questions. Is there someone I can talk to?
Of course! You can reach us by phone at +7 (495) 128 31 38, by email at hello@zapisano.org, and on Telegram at @ZapisanoBot. We'd be happy to answer all your questions.
Zapisano web application
Upload audio and video files, pay in one click and store your transcripts in your user portal.
Price calculator
Estimate transcription costs before uploading audio
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